Thank you for shopping with Mahagunee.com.
This policy explains how shipping and returns work.
1. Shipping Policy
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed on Sundays or public holidays.
Delivery Time
Estimated delivery time:
- Within India: 3 – 7 business days
- Remote Areas: 5 – 10 business days
Delivery time may vary due to:
- Location
- Courier delays
- Weather or unforeseen issues
Shipping Charges
- Shipping charges (if applicable) will be shown at checkout.
- Free shipping may be available on selected products or offers.
Order Tracking
Once your order is shipped, tracking details will be shared via:
- Email / SMS / WhatsApp
Wrong Address
If incorrect address is provided:
- Mahagunee.com will not be responsible for failed delivery.
- Re-shipping charges may apply.
2. Return Policy
We want you to be satisfied with your purchase.
You may request a return if:
✔ Product is damaged
✔ Product is defective
✔ Wrong product received
Return Request Time
Return must be requested within:
? 48 hours of delivery
Return Conditions
To be eligible:
- Product must be unused
- Must be in original packaging
- Must include invoice
Non-Returnable Items
We do not accept returns for:
- Used products
- Digital services
- Customized items
3. Refund Policy
Once return is approved:
- Refund will be processed within 5–7 business days
Refund will be issued via:
- Original payment method
Shipping charges are non-refundable.
4. Replacement
If product is damaged or defective:
✔ Free replacement will be provided
5. Cancellation Policy
Order can be cancelled:
✔ Before shipping only
Once shipped, cancellation is not possible.
6. Contact for Return
To request return or support:
? Email: [email protected]
? Website: https://mahagunee.com
