At Mahagunee.com, we aim to provide quality products and services. This Refund Policy explains when and how refunds are issued.
1. Eligibility for Refund
You may request a refund if:
✔ You received a damaged product
✔ You received a defective product
✔ You received the wrong item
Refund requests must be made within:
? 48 hours of delivery
2. Non-Refundable Cases
Refunds will NOT be provided for:
- Used products
- Services already delivered
- Digital products
- Customized or special-order items
- Delay caused by courier company
3. Refund Process
To request a refund:
? Email: [email protected]
Include:
- Order ID
- Reason for refund
- Photos (if product is damaged or wrong)
Our team will review your request within 2–3 business days.
4. Refund Approval
If approved:
- Product may need to be returned first
- Refund will be processed after inspection
5. Refund Time
Once approved:
? Refund will be processed within 5–7 business days
Refund will be sent via:
- Original payment method
6. Shipping Charges
- Shipping fees are non-refundable
- Return shipping cost may be paid by customer (unless product is defective)
7. Late or Missing Refunds
If you have not received your refund:
- Check your bank account
- Contact your payment provider
Still not received?
? Contact: [email protected]
8. Cancellation & Refund
If order is cancelled before shipping:
✔ Full refund will be issued
If order is already shipped:
❌ Refund is not possible
9. Contact Us
For refund help:
? Email: [email protected]
? Website: https://mahagunee.com
